Changing a member's plan takes 2-steps. You'll need to add the new plan, and second, you'll need to remove the old plan. It's quick, easy, and gives you lots of flexibility in supporting your members.
Change your members plans in 2 simple steps, quick, easy and seamless experience for you and your members.
Retain members who's needs have changed overtime. Allow them to swap plans instead of losing them.
If you're wondering how a member can change their own plan then I recommend this article with more info on data-ms-plan:update attributes.
You can add a free plan to any Member. Select the member you want to edit. Navigate to Plans & Connections. Click "Add" and select the appropriate plan from the drop-down.
When this is available → You can remove a free plan from any Member. Select the member you want to edit. Navigate to Plans & Connections. Click on the plan you want to edit. Click Remove and Confirm.
If you want to change a member from one paid plan to another, here are the steps you should take...
A member must have a card on file to add a paid plan via the Memberstack dashboard. If the member does not appear in Stripe, they will need to join a paid plan via the checkout on your website → How to create a Pricing Table in Webflow.
You can add a paid plan to a member via the Stripe Dashboard.
One other thing to keep in mind:
If your member isn't in Stripe yet you'll need to add them to Stripe first.
This will only work with plans that exist in both Memberstack and Stripe. If it's only in Stripe, Memberstack won't know what to do with it. If you find yourself in this situation please use the import stripe product tool first to get everything in sync.
You cannot "remove" a paid plan, but you can cancel it in Stripe. This Stripe article will show you how.
Keep track of total members, sign ups, active subscriptions, one time plans, trialing members, paying members, and more from a central dashboard.Learn more
Help any member through a specific problem without needing to record a step-by-step videos or type up a long email.Learn more
You have the option to require members to verify their email before gaining access to content on your site. Just go to site settings, set a “Verification required” page, and done!Learn more
Customers can add, remove and update a member’s free plan in the dashboardLearn more
Easily locate any member by name, email, id, or other member data.Learn more
Scaling isn't a problem with Memberstack - even if your site has millions of members, you'll never hit a limit with Memberstack.Learn more
As long as your users are paying through Stripe, you can import them from other platforms into Memberstack seamlessly.Learn more
Members can request a password reset email where the styling is pulled from your app's logo and brand color.Learn more
Store info that might look different across members with metadata.Learn more
Manage the URLs members are redirected to when they sign up, log in, or log out.Learn more
See the history of your users, login/signup events, purchase events, profile updates.Learn more
Add users to your platform through the Memberstack dashboard without them having to sign up.Learn more
You can now invite team members and clients to your Memberstack dashboard.Learn more
Build one-off pages on your site to personalize the user experience for each member. Perfect for clients, businesses, and other high-value customers.Learn more