Changing a member's plan takes 2-steps. You'll need to add the new plan, and second, you'll need to remove the old plan. It's quick, easy, and gives you lots of flexibility in supporting your members.
Change your members plans in 2 simple steps, quick, easy and seamless experience for you and your members.
Retain members who's needs have changed overtime. Allow them to swap plans instead of losing them.
If you're wondering how a member can change their own plan then I recommend this article with more info on data-ms-plan:update attributes.
You can add a free plan to any Member. Select the member you want to edit. Navigate to Plans & Connections. Click "Add" and select the appropriate plan from the drop-down.
When this is available → You can remove a free plan from any Member. Select the member you want to edit. Navigate to Plans & Connections. Click on the plan you want to edit. Click Remove and Confirm.
If you want to change a member from one paid plan to another, here are the steps you should take...
A member must have a card on file to add a paid plan via the Memberstack dashboard. If the member does not appear in Stripe, they will need to join a paid plan via the checkout on your website → How to create a Pricing Table in Webflow.
You can add a paid plan to a member via the Stripe Dashboard.
One other thing to keep in mind:
If your member isn't in Stripe yet you'll need to add them to Stripe first.
This will only work with plans that exist in both Memberstack and Stripe. If it's only in Stripe, Memberstack won't know what to do with it. If you find yourself in this situation please use the import stripe product tool first to get everything in sync.
You cannot "remove" a paid plan, but you can cancel it in Stripe. This Stripe article will show you how.
Keep track of total members, sign ups, active subscriptions, one time plans, trialing members, paying members, and more from a central dashboard.
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