Memberstack's main features are: User Authentication, Gated Content & Member Management, and Secure Payments. Most modern web applications have some combination of these features — so the possibilities of what you can build with Memberstack are endless.
Web Developers, Designers and Marketers find the most value in using Memberstack.
Yes, absolutely! All of Memberstack's features are free to try (no credit card) on a test site for an unlimited amount of time. This means that you can take the time you need to setup Memberstack fully in test mode, and only pay when your website is ready to accept real members.
We define a transaction as whenever a member pays to sign-up on your website through Memberstack. A transaction fee is a service-fee based on a given percentage of each transaction.
If you are not using the Memberstack Checkout modal to collect payments on your website via Stripe, then the transaction fees do not apply to you. If you do require your members to pay during sign-up, then Memberstack charges a flat transaction fee based on your Pricing plan.
Please note that Memberstack's transaction fees do not include the fees that Stripe charges.
Memberstack uses Stripe to process payments securely on our users' websites and for payouts. Money you earn on your website is directly and securely transferred to your bank account via Stripe.
As a mission-driven organization, we're happy to explore if we can support you — please email us at team [at] memberstack [dot] io with details on how we can be of help.
Yes, Memberstack is GDPR and SCA compliant. We try our best to update our product as new regulations and guidelines are developed, and as soon as we do, your website will also have access to the latest Memberstack features to stay compliant.
Yes. Data stored in Memberstack about your members is secured using industry best practices — this includes member emails, passwords and metadata. We force HTTPS so that data between your website and our servers is always encrypted. Data stored in our database is also encrypted at rest. We also take regular automated backups in order to stay safe.
We are an official Stripe Partner to process payments — so we do not have access to and do not store any financial information.
Memberstack uses Stripe to process payments — we are an Official Stripe Partner. We do not have access to and do not store any financial information about our customer's members.
No — Memberstack does not provide any hosting services for your content (such as images, videos, and other media) or for your website. This means that in order to use Memberstack, you need to already have a web platform or content management system to host and load content on your website — such as Wordpress, Squarespace, Webflow, Netlify, etc.
You can email us at team [at] memberstack [dot] io. Please note that for support queries relating to using Memberstack, we recommend reaching us through the chat widget on the Memberstack App.
Also, please your favorite GIF in your email — we'd appreciate it. 🎉