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Login As Member
Login As Member
Help any member through a specific problem without needing to record a step-by-step videos or type up a long email.
Save time by instantly logging in as a member.
Help any member through a specific problem without needing to record a step-by-step videos or type up a long email. And easily test your site settings by accessing your site in the exact same way your customers do.
Benefits
Efficient Troubleshooting
Replicating your members experience and troubleshoot any issues they may be facing
Personalized support
Provide personalized support to your members, view member's specific settings, preferences, or account details, addressing issues more accurately
Copy & Paste Webflow Components
Efficient Troubleshooting
Replicating your members experience and troubleshoot any issues they may be facing
Personalized support
Provide personalized support to your members, view member's specific settings, preferences, or account details, addressing issues more accurately
How to Use the Login as Member feature
In this article, Tyler's going to show us how to use the Login as Member feature.
Note: This feature does not conflict with the disable concurrent login feature. An admin and a member can be logged into the same account at the same time.
- Navigate to the Members page.
- Select the member you want to log in as.
- Click the 3 dots at the top right corner, and then click "Login as Member."
- This will pop up a modal with your domains.
- Click on the input and select a domain from the dropdown. If you don't see your domain, you can enter it manually or add the domain on your settings page.
And that's it! When you click "Login as Member" you will get the actual login redirect for that particular member.
If you have any questions or suggestions for our team, please leave a comment below 👍
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