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Pausing subscriptions

Pausing Subscriptions

Use pausing to temporarily offer your services for free or to temporarily revoke access to content.

Use pausing to temporarily offer your services for free or to temporarily revoke access to content.

Copy & Paste Webflow Components

Reduce churn

By giving admin the ability to “pause” a subscription instead of cancelling it

Continuous Improvement

Temporarily make edits or update your memberships offerings

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How to Pause and Resume your Subscriptions

Pause and unpause a member’s subscription with just a few clicks. There’s no need to cancel the member's account now and then have to ask them to reapply at a later date.

Pausing the Subscription

In Memberstack, select the member you’d like to update. Go to the panel on the right side of the screen and click the Plans & Permissions tab. Hover over the plan you want to pause & click the pencil icon.


A modal displays 👇. Click the View in Stripe link. (If not already logged in, Stripe will ask you to enter your credentials and complete the 2FA.)


The next step is to locate the subscription and pause it.

In Stripe, confirm the Customers and Overview tabs are selected.

  1. Locate the subscription and click the ellipsis.
  2. Select Pause payment collection on the drop-down menu. A popup window displays.
  3. Set a duration. (see below)
  4. Select an invoice behavior. (see below)
  5. Click Pause.

For the final steps and how to resume read here.

Get started with Memberstack today!

With Memberstack, you can launch your Webflow membership site in minutes, push the limits with our developer-friendly APIs, and maintain 100% design control inside Webflow. Our Custom Fields feature is just one of the many ways Memberstack makes building and managing your Webflow membership site easy and secure. Our customers have built and launched over 2300 websites and web applications using Memberstack. Our platform is designed to meet the needs of Webflow developers concerned about cost, ease of use, ease of maintenance, and reliability. Our goal is to help you achieve your goals by providing the best user authentication and stripe integration for Webflow. Ready to pause your subscriptions with Memberstack? Get started with Memberstack today!

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