Pausing Subscriptions

Pause a Subscription Instead of Losing It

When a member wants to take a break, let them. Pause payment collection temporarily. Keep the account intact. Resume when they're ready. No cancellation. No re-signup.

No credit card required
Works with Stripe
Auto-resume billing
app.memberstack.com/members
Member Details
JD
Jane Doe
jane@example.com
Current Plan
Pro Monthly
Billing
$29/mo
Active
No cancellation
Auto-resume

Pause billing, keep the member — resume when they're ready

Why Builders Choose Pause Over Cancel

Save Members Who Would Otherwise Cancel

A member going on vacation. A freelancer between projects. A student on summer break. These people don't want to leave your platform permanently. Without a pause option, their only choice is to cancel and hope they remember to come back. Pausing keeps them in your system and makes reactivation effortless.

Keep the Account, Skip the Billing

Pausing stops payment collection, but the membership record stays intact. When the pause ends, billing resumes automatically. The member doesn't have to re-enter payment details, re-select a plan, or create a new account. Everything picks up where it left off.

Control How Invoices Are Handled

You choose what happens to invoices during the pause period. Keep them as drafts (for businesses currently collecting). Mark them uncollectible. Or void them entirely. Each option works differently for accounting, so you pick what fits your business.

Pause Options

Configure the Pause Your Way

Choose how long to pause and what happens to invoices during the break. Every option is designed to fit different business needs.

Duration

Indefinite
Member isn't sure when they'll return
Until custom date
Seasonal breaks, planned absences

Invoice behavior

Keep as draft
You may still collect later
Mark uncollectible
Write-off during pause
Void invoices
Clean break, no outstanding invoices
Cancellation vs. Pause

Why Pause Beats Cancel

Cancellation
Pause
Member record
Stays (but plan removed)
Stays with plan intact
Payment collection
Stops permanently
Stops temporarily
Reactivation
Member must re-subscribe
Automatic on resume
Payment details
May need to re-enter
Preserved
Churn risk
High (out of sight, out of mind)
Lower (account still active)
100,000+ builders trust us

Loved by builders everywhere

From Webflow designers to AI-native founders — see why thousands choose Memberstack to power their memberships.

Great service - I am very impressed by how easy it is to integrate their service into an existing site.

Steve Coleman (scole)

Steve Coleman (scole)

co-founder

This is a huge leap forward to the no-code movement. Eager to see it grow. Duncan is on to something really huge... I said it first.

Tayler Freund

Tayler Freund

UI UX Designer @ Pixel

Memberstack made Webflow twice as valuable for me. The docs for using Memberstack are extremely well done. Setting up Memberstack is so smooth.

Thomas Boosinger

Thomas Boosinger

CEO at MyAIScholar

Awesome service by the Memberstack team. I recently implemented my first site with paid memberships and gated content - Super easy.

Tim Daff

Tim Daff

Website Designer

I love Memberstack and use it regularly. It's an amazing product, thank you so much :)

Tony Maguire

Tony Maguire

getstreak.com

Great site , Easy to navigate , Good customer service - The site is easy to navigate and customer service is knowledgable and quick to respond.

Tracy Schneider

Tracy Schneider

Owner, MySpaList

For me I have used Memberstack for more than 4 client projects and the reason is because of the community behind it.

Tsaaid

Tsaaid

Freelance software engineer

Wow, shoutout @MemberstackApp for some truly accommodating, generous, awesome customer service.

Dan Pierson

Dan Pierson

I'm amazed at what you folks have created. Awesome product, great customer experience...and with a small team. Keep up the great work!

Keith

Keith

Thanks for your help and your amazing product! You have a good impact on the no-code industry :)

Gabriel Amzallag

Gabriel Amzallag

Memberstack has allowed us to think outside the box with our website and with our business.

Sam Naus

Sam Naus

Designer & Visual Artist.

Good software to manage user accounts. From their Integrations, to their support team, an pricing.

Saurabh Singh

Saurabh Singh

Talent Acquisition

Great service - I am very impressed by how easy it is to integrate their service into an existing site.

Steve Coleman (scole)

Steve Coleman (scole)

co-founder

This is a huge leap forward to the no-code movement. Eager to see it grow. Duncan is on to something really huge... I said it first.

Tayler Freund

Tayler Freund

UI UX Designer @ Pixel

Memberstack made Webflow twice as valuable for me. The docs for using Memberstack are extremely well done. Setting up Memberstack is so smooth.

Thomas Boosinger

Thomas Boosinger

CEO at MyAIScholar

Awesome service by the Memberstack team. I recently implemented my first site with paid memberships and gated content - Super easy.

Tim Daff

Tim Daff

Website Designer

I love Memberstack and use it regularly. It's an amazing product, thank you so much :)

Tony Maguire

Tony Maguire

getstreak.com

Great site , Easy to navigate , Good customer service - The site is easy to navigate and customer service is knowledgable and quick to respond.

Tracy Schneider

Tracy Schneider

Owner, MySpaList

For me I have used Memberstack for more than 4 client projects and the reason is because of the community behind it.

Tsaaid

Tsaaid

Freelance software engineer

Wow, shoutout @MemberstackApp for some truly accommodating, generous, awesome customer service.

Dan Pierson

Dan Pierson

I'm amazed at what you folks have created. Awesome product, great customer experience...and with a small team. Keep up the great work!

Keith

Keith

Thanks for your help and your amazing product! You have a good impact on the no-code industry :)

Gabriel Amzallag

Gabriel Amzallag

Memberstack has allowed us to think outside the box with our website and with our business.

Sam Naus

Sam Naus

Designer & Visual Artist.

Good software to manage user accounts. From their Integrations, to their support team, an pricing.

Saurabh Singh

Saurabh Singh

Talent Acquisition

Common Questions

Got questions? We've got answers

Everything you need to know about Memberstack. Can't find what you're looking for? Reach out to our team.

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Ask in our Community
A paused member is still your member.

Give Them a Reason to Stay.

Instead of losing members to cancellation, offer a pause. Keep their account intact, preserve their payment details, and resume billing when they're ready to come back.

No credit card required
Works with Stripe
Auto-resume billing