Webflow Commenting for Help Centre Articles

Add fully customizable commenting to a Webflow project. No coding is required; it's maintenance-free and comes with built-in moderation features, permission, user accounts, edit, delete, and reply functionality. Notifications, real-time commenting, and public profiles are in the roadmap.

We recommend starting with one of our cloneables. Click here for the full list of cloneable components.

Getting Started

We recommend starting with one of our cloneables - we've already released one for blog comments, one for live stream comments, and one for video comments. Click here for the full list of cloneable components.

Commenting will be a paid add-on - however, any paid Memberstack apps with at least one comment before January 1, 2024, will have raised limits on the free plan and heavily discounted pricing - for life!

Structure/Overview

There are something like 60 unique attributes in the commenting UI, so be very careful when updating the HTML structure. Frequent testing will be key to avoiding frustrating debugging sessions.

Each commenting section is called a "Channel" and has an attribute of data-ms-channel="". If the Channel ID is empty, then Memberstack will look to the page slug to decide where to save the comments, and when to load them. Inside of a channel are your posts and threads.

Click here to read more!

Public Custom Fields

Ensure that custom fields used in your commenting UI are marked as 'public'. This allows you to build your own usernames displayed with comments using the data attributes:

Note: If the field value is empty, the default text in your commenting UI will appear instead.

data-ms-post-creator="Your_Field_id"

data-ms-thread-creator="Your_Field_id"

Ordering Posts & Threads

Utilize the two available attributes to adjust the order as needed.

data-ms-channel-sort="newest" // default is oldest

data-ms-thread-sort="newest" // default is oldest

Pagination

Use the following attributes to set the maximum number of posts or threads to load at a time.

data-ms-post-load="100" // default 50 & max 100

data-ms-thread-load="100" // default 20 & max 100

Multiple Sections Per Page

If you want to display multiple commenting sections on a single page you'll need to manually set the Channel ID using the data-ms-channel="Your_Channel_ID" attribute.

Waiting for Moderation

If you enable moderation settings in the dashboard, or flag a comment as spam/hidden, we will display a message to the commenter. Place the following attributes on a div containing your "Wait for Moderation" prompt. Note there are 2 attributes. 1 for posts and 1 for threads.

data-ms-post="hidden"

data-ms-thread="hidden"

Constraints

Max character count for a post or thread is 5,000 characters.

Formatting is unavailable at this time.

Creating Moderators

In Memberstack's dashboard, admins can grant 'moderator' roles to members. Moderators have the authority to edit or delete any post, ensuring a clean and positive community environment.

Click here to learn more about the different attributes!